Data Protection Policy
Privacy statement
Retro Vintage Vinyl is committed to protecting all information that we handle about individuals, and to respecting people’s rights around how their information is handled. This notice explains our responsibilities.
We process personal data in order to:
- Providing goods/services: Collecting contact and payment information to fulfil orders and deliver products or services.
- Customer service and communication: Using contact details to respond to inquiries, provide support, and send relevant updates or notifications.
- Personalisation and improving user experience: Analysing customer preferences and behaviour to tailor offerings and enhance the website or app experience.
- Marketing and sales: Using contact information (with explicit consent where required) to send promotional offers, newsletters, and information about new products or services.
- Internal operations and management: Processing employee records for payroll, performance management, and general human resources purposes.
- Market analysis and business decision-making: Using data for research, analysis, and forecasting market trends to inform strategic decisions and product development.
- Legal and regulatory compliance: Processing and retaining certain data to meet legal obligations, such as for accounting or tax purposes, or to cooperate with law enforcement.
- Security and fraud prevention: Collecting information to protect against unauthorised access, identity theft, or other cybercrimes.
Our Data Protection Policy specifies:
- The types of data collected: (e.g., names, email addresses, physical addresses, phone numbers, purchase history, IP addresses).
- The specific purpose for each type of data: For example, an email address is collected to send a newsletter, and not to be used for an unrelated purpose, such as selling to third parties without further consent.
- The lawful basis for processing: (e.g., the individual's consent, necessity for a contract, or the business's legitimate interests).
- Data minimisation: A commitment to only collect the data that is necessary for the stated purpose, and no more.
- Retention periods: How long the data will be stored, and a process for its secure deletion when it is no longer needed.
- Individual rights: A clear explanation of individuals' rights over their data (access, correction, deletion, etc.) and how to exercise them.
- Security measures: The procedures in place to keep the data safe (e.g., encryption, access controls, staff training).
- Accountability: Naming a responsible person (e.g., a Data Protection Officer) for data governance and compliance.
Under the GDPR regulations, you have the rights to:
- Be informed about what data Retro Vintage Vinyl is collecting and why, how long we will hold it for and how to access it, correct it, or have it deleted
- Have access to all your data held by Retro Vintage Vinyl
- Have any inaccuracies in your data held by Retro Vintage Vinyl corrected
- Have any of your data held by Retro Vintage Vinyl erased
- Restrict processing of your data held by Retro Vintage Vinyl
- Restrict portability (passing on) of your data held by Retro Vintage Vinyl
- Object to your data being used for direct marketing, research or statistical purposes, or in pursuit of a particular legitimate interest of Retro Vintage Vinyl
- Withdraw previously given consent
- Refuse to allow your data to be used in any automated decision-making process
The body responsible for ensuring that we comply with our legal obligations are the Owner(s) of Retro Vintage Vinyl.
The Data Protection Officer is Stephen Pilkington. All enquiries regarding data protection, privacy and your rights as outlined above, can be made to Stephen Pilkington using the following email address: steve@retrovintagevinyl.co.uk
Using this Website
Retro Vintage Vinyl doesn't capture and store any personal information about individuals who access this Web site, except where you voluntarily choose to give us your personal details via e-mail, or by enquiring about any of our products, services or activities.
In these latter cases, the personal information you give us is used exclusively by Retro Vintage Vinyl for providing you with current and future information about our products, services and activities and any other services described in this Web site.
We don't pass any of your personal data to outside organisations and/or individuals, except with your express consent.
Retro Vintage Vinyl only monitors the IP addresses of visitors to assess which pages are the most popular. These IP addresses aren't linked to any personal data so that visitors to our site remain anonymous. Statcounter, one of our third-party webservice provider does make use of cookies, see below.
Retro Vintage Vinyl makes use of third-party webservice providers which have their own privacy and data-protection policies:
Ebay - Global online marketplace/online sales platform
Aidaform - Provision of Contact Form processing and handling services
Mailchimp - Email marketing services
Statcounter - Provision of real-time web analytics service
Refuse Statcounter.com Analytics Cookies - Statcounter makes use of cookies for analytics purposes only. A cookie is a small file of letters and numbers that is transferred to your computer or device. You can choose to opt-out or refuse statcounter cookies.
